Your feedback drives our excellence.
Patient Experience Help us serve you better.
Continuous Improvement Through Your Voice.
We Hear You
Every suggestion and complaint is carefully reviewed.
Prompt Action
Dedicated grievance team for quick resolution.
Better Systems
Feedback used to train staff and improve processes.
Patient First
Committed to enhancing your hospital experience.
Your experience matters.
Tell us what we did right, and where we can improve.
Dedicated Team
Patient Experience Officers available to assist you.
Action Oriented
Structured process to analyze and act on feedback.
Confidentiality
Your complaints are handled with strict privacy.
Timely Response
We strive to address and resolve issues quickly.
Ways to Connect
How to share your thoughts.
01
Feedback Forms
Available at all nursing stations and reception areas.
02
Online Portal
Submit your feedback directly through our website.
03
Help Desk
Speak directly to our Patient Experience Officer in the lobby.
04
Email Us
Send detailed feedback to our dedicated care email ID.
05
QR Codes
Scan QR codes in waiting areas for a quick digital survey.
06
Discharge Survey
Share your inpatient experience during the discharge process.
Grievance Redressal
A transparent process
Growing with you.
At BHRI, we view feedback as a gift. Whether it is a compliment for a nurse who went above and beyond, or a suggestion to improve our waiting times, your insights help us refine our services and deliver better healthcare to the community.
Get In TouchInfrastructure
Facilities & Amenities
24/7
Online Feedback
Quick
Resolution Time
100%
Complaints Reviewed
Valued
Every Suggestion
Quick Answers
Feedback & Grievance FAQs
You can speak to the floor supervisor, fill out a feedback form, use the online portal, or contact the Grievance Redressal Officer directly.
Ready to Help
Help us
be better.
Your opinion shapes our hospital. Share your experience with us today.